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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...


August 11, 2023

5  out of  5 rating by BEN HOLM
"Fantastic service! Kerina and Barbara are amazing and very quick at replying to questions and quotes!! Highly recommend."

Jen Booher

July 11, 2023

5  out of  5 rating by Jen Booher
"I highly recommend Barbara Williams State Farm for all your insurance needs. They are truly GREAT!! They will help you through the whole process and make it super simple."

Dave Anderson

June 6, 2023

5  out of  5 rating by Dave Anderson
"Always polite and accurate with information. Great rates for insurance"

Katrina Griffin

June 2, 2023

5  out of  5 rating by Katrina Griffin
"I love this place sooo much they are amazing and the best🥰🥰🥰👍🏽💯"

Linda Jocham

March 13, 2023

5  out of  5 rating by Linda Jocham

Katelynn Evans

November 22, 2022

5  out of  5 rating by Katelynn Evans
"I would highly recommend Barbara Williams State Farm for all of your insurance needs. Barbara is thorough and tailors your insurance plan based off of your needs. Whether you are looking for auto, home, life or pet insurance you can count on Barbara’s team to help. The staff are courteous and attentive. They sent a sympathy card to me when my father passed away. Anyone who walks through the doors at Barbara Williams State Farm is treated as though they are family. You will not be disappointed."

Hannah Fusher

November 19, 2022

5  out of  5 rating by Hannah Fusher
"We love Barbara and her team!!!"


November 11, 2022

5  out of  5 rating by Linda
"Thank you, Kathy & Barbara for getting me all set up on my Auto & Renters Insurance Policy. You all went above & beyond to explain everything to me and so much cheaper than my other policy with another company. So glad my sister, Shelby mentioned you all to me. Love the staff, so nice and will go out of their way to help you."

Debby Merchant

November 4, 2022

5  out of  5 rating by Debby Merchant
"Everyone has always been kind, polite, and willing to go the extra mile to help you through rough times as well as good times. Thankyou for all you do to make others have a good day!"

Mike Smith

October 26, 2022

5  out of  5 rating by Mike Smith
"Better than what I was expecting. After getting sick and tired of paying for renewal fees on other insurance, even though there was no lapse, I finally broke down to look for another car insurance company. Of course I have heard of State Farm, who hasn't, but I recall years ago looking into it, and it being a lot or kind of expensive, but I decided to get a quote. To my surprise and happiness, the quote was about 100$ less than my current insurance company i have been using for 5+ years, for the same coverage. The next day a rep from this location called me to make sure I did not need any help or anything, and I ended up getting Renters insurance too, on top of car insurance and still paying about 100$ less than what I was. Super helpful, and had a great experience just looking at and getting a new policy. I can see myself with this company for my insurance needs for many years to come! I would like to say if you have insurance, get a quote and see about State Farm, it may pleasantly surprise you!"

Tracy Graybeal

October 13, 2022

5  out of  5 rating by Tracy Graybeal
"They always go above and beyond and are so willing to work with me! I would highly recommend"

don turner

October 13, 2022

5  out of  5 rating by don turner
"Babara was very helpful by going above and beyond to assist us in our time of need, dealing with issues regarding another state. Babara's feedback was very influential in our decision to stay with State Farm Insurance."

Janet Shepherd

October 5, 2022

5  out of  5 rating by Janet Shepherd
"They are wonderful! I switched all my policies to them. They have my rental properties, home policy and autos. They are always knowledgeable and courteous! When my 18 year old called they took extra time with him so that he understood the process for getting his first insurance. They spoke to him clearly and were informative without being condescending. I love them!!!"

daniel cappetto

October 4, 2022

5  out of  5 rating by daniel cappetto
"These ladies take such good care of me. Will never go anywhere else"

Briana Fillers

September 9, 2022

5  out of  5 rating by Briana Fillers
"Barbara has restored my faith in insurance agents. I'm so grateful for her expertise and willingness to help!"

Kathy Burch

August 31, 2022

5  out of  5 rating by Kathy Burch
"Barbara is a great agent!! Best service I have ever received from an insurance company. They saved me a ton of money and also made sure I was properly insured. I would highly recommend that you stop by her office and speak to their great staff. Maybe they will save you lots of money too!!"

Elizabeth Wagner

August 31, 2022

5  out of  5 rating by Elizabeth Wagner
"Great Agent, and Friendly Staff.. Barbara and her staff go above and beyond to make sure you are taken care of."

Venuto Man

July 21, 2022

5  out of  5 rating by Venuto Man
"Barbara is an amazing agent she explains everything and makes sure that you understand completely. The staff over here are great as well and super friendly."

Beth Trinkle

June 4, 2022

5  out of  5 rating by Beth Trinkle
"Great people always so helpful"

Brittany Rice

April 18, 2022

5  out of  5 rating by Brittany Rice
"Lowest price around. And the staff are so friendly."

Adam Siddiqi

August 30, 2021

5  out of  5 rating by Adam Siddiqi
"Barbara is incredible to work with and I couldn't recommend her more highly. She's always so responsive and truly cares about her clients. My wife had a very bad accident and her car was totaled Barbara took care of all of our needs no questions asked. Additionally, we had severe weather related damage on our roof and she was there every step of the way to help us navigate the repairs and issues with our roofing contractors. If you are in Tennessee and need an insurance agent she's the best there is."

Deneene Leonard

March 4, 2021

5  out of  5 rating by Deneene Leonard
"Their so nice and very helpful."

Candy Foster-Roark

May 30, 2019

5  out of  5 rating by Candy Foster-Roark
"I have been a customer of State Farm for many years and have adjusted to different agents and staff. I have always been treated so well by Jennifer at this particular office. She is always fair and consistent, knowledgeable and really pulls out the stops to make sure you get the best rate available. It's the first time I've EVER had an insurance company call to let me know my insurance premiums went DOWN. Amazing!!"

Courtney Moore

July 30, 2018

5  out of  5 rating by Courtney Moore
"Barbara does an amazing job explaining all the details of our policies and answers all the questions we have."

Joel Williams

July 27, 2018

5  out of  5 rating by Joel Williams
"Barbara is a thoughtful and considerate agent who treats each customer as if they are her only customer. You never feel rushed and she will take as long as necessary to make sure you feel comfortable with your different options. She listens and understands your needs before recommending a product, rather than just trying to offer something that is one size fits all."