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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Shelby Zvara

July 5, 2024

5  out of  5 rating by Shelby Zvara
"Wonderful agent! Never had any issues, always always always kind and understanding! State farm is alot cheaper than most places!"
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Stacie Smith

June 27, 2024

5  out of  5 rating by Stacie Smith
"I highly recommend coming to this location for all your insurance needs. Barbara and her associates went above and beyond to help me with my situation. I’m very happy I chose them to be my peace of mind."
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Crstal Leach

June 6, 2024

5  out of  5 rating by Crstal Leach
"I am well pleased with my service. My agent Kerina was very patient with me. She is very knowledgeable of the products and services being offered and took great length to explain all I needed to know in a simple, concise manner. Kerina is very effective and efficient."
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Matt Helms

May 30, 2024

5  out of  5 rating by Matt Helms
"So I have been with USAA for many years and I never thought I would receive service that good. I switched over to State Farm 4 years ago because they had better pricing. And I cant tell you how considerate, prompt, and most importantly efficient they have been. Barbara Williams heads up the Bristol TN office. It has been a pleasure working with her as well as the other young ladies in that office. Thank you !!!"
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May 1, 2024

5  out of  5 rating by Nana
"Amazing insurance I had an accident and the policeman even said State Farm is easy to work with. The process was easy and not stressful at all. Thank you"
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DouglasDougieDoug JochamGreensky

April 12, 2024

5  out of  5 rating by DouglasDougieDoug JochamGreensky
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Tyson Keller

January 2, 2024

5  out of  5 rating by Tyson Keller
"The staff is always so friendly and willing to handle anything quickly without it being an inconvenience."
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Samantha Winters

December 22, 2023

5  out of  5 rating by Samantha Winters
"Informative and helpful. Apparently I needed something other than what I went in for and didn't realize it until one of their agents talked with me! Highly recommend."
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Cory Lewis

October 9, 2023

5  out of  5 rating by Cory Lewis
"I've never had a problem. They always solve whatever problem I take to them. Also, their agent Kerina is a superstar that will take care of any of your concerns in no time!"
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August 11, 2023

5  out of  5 rating by BEN HOLM
"Fantastic service! Kerina and Barbara are amazing and very quick at replying to questions and quotes!! Highly recommend."
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Jen Booher

July 11, 2023

5  out of  5 rating by Jen Booher
"I highly recommend Barbara Williams State Farm for all your insurance needs. They are truly GREAT!! They will help you through the whole process and make it super simple."
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Dave Anderson

June 6, 2023

5  out of  5 rating by Dave Anderson
"Always polite and accurate with information. Great rates for insurance"
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Katrina Griffin

June 2, 2023

5  out of  5 rating by Katrina Griffin
"I love this place sooo much they are amazing and the best🥰🥰🥰👍🏽💯"
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Linda Jocham

March 13, 2023

5  out of  5 rating by Linda Jocham
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Katelynn Evans

November 22, 2022

5  out of  5 rating by Katelynn Evans
"I would highly recommend Barbara Williams State Farm for all of your insurance needs. Barbara is thorough and tailors your insurance plan based off of your needs. Whether you are looking for auto, home, life or pet insurance you can count on Barbara’s team to help. The staff are courteous and attentive. They sent a sympathy card to me when my father passed away. Anyone who walks through the doors at Barbara Williams State Farm is treated as though they are family. You will not be disappointed."
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Hannah Fusher

November 19, 2022

5  out of  5 rating by Hannah Fusher
"We love Barbara and her team!!!"
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Debby Merchant

November 4, 2022

5  out of  5 rating by Debby Merchant
"Everyone has always been kind, polite, and willing to go the extra mile to help you through rough times as well as good times. Thankyou for all you do to make others have a good day!"
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Mike Smith

October 26, 2022

5  out of  5 rating by Mike Smith
"Better than what I was expecting. After getting sick and tired of paying for renewal fees on other insurance, even though there was no lapse, I finally broke down to look for another car insurance company. Of course I have heard of State Farm, who hasn't, but I recall years ago looking into it, and it being a lot or kind of expensive, but I decided to get a quote. To my surprise and happiness, the quote was about 100$ less than my current insurance company i have been using for 5+ years, for the same coverage. The next day a rep from this location called me to make sure I did not need any help or anything, and I ended up getting Renters insurance too, on top of car insurance and still paying about 100$ less than what I was. Super helpful, and had a great experience just looking at and getting a new policy. I can see myself with this company for my insurance needs for many years to come! I would like to say if you have insurance, get a quote and see about State Farm, it may pleasantly surprise you!"
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Tracy Graybeal

October 13, 2022

5  out of  5 rating by Tracy Graybeal
"They always go above and beyond and are so willing to work with me! I would highly recommend"
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don turner

October 13, 2022

5  out of  5 rating by don turner
"Babara was very helpful by going above and beyond to assist us in our time of need, dealing with issues regarding another state. Babara's feedback was very influential in our decision to stay with State Farm Insurance."
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Janet Shepherd

October 5, 2022

5  out of  5 rating by Janet Shepherd
"They are wonderful! I switched all my policies to them. They have my rental properties, home policy and autos. They are always knowledgeable and courteous! When my 18 year old called they took extra time with him so that he understood the process for getting his first insurance. They spoke to him clearly and were informative without being condescending. I love them!!!"
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daniel cappetto

October 4, 2022

5  out of  5 rating by daniel cappetto
"These ladies take such good care of me. Will never go anywhere else"
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Briana Fillers

September 9, 2022

5  out of  5 rating by Briana Fillers
"Barbara has restored my faith in insurance agents. I'm so grateful for her expertise and willingness to help!"
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Kathy Burch

August 31, 2022

5  out of  5 rating by Kathy Burch
"Barbara is a great agent!! Best service I have ever received from an insurance company. They saved me a ton of money and also made sure I was properly insured. I would highly recommend that you stop by her office and speak to their great staff. Maybe they will save you lots of money too!!"
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Elizabeth Wagner

August 31, 2022

5  out of  5 rating by Elizabeth Wagner
"Great Agent, and Friendly Staff.. Barbara and her staff go above and beyond to make sure you are taken care of."