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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Patricia Hensley

June 16, 2025

5  out of  5
rating by Patricia Hensley
"They are always helpful! I never have any issues getting in touch when I have a question because they give you options - because some of us are just busy and can’t always call, so we can text or email. They are friendly and are transparent in what they offer and charge. They let me know about other benefits available. I feel appreciated as a customer, which is nice."
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Joseph Armstrong

June 5, 2025

5  out of  5
rating by Joseph Armstrong
"Excellent personalized service! Barbara is the most helpful and professional insurance agent I have dealt with."
We responded:
"Thank you so much for the review and the kind words, they mean so much that our office is able to meet the standards you deserve!"
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VLB

May 31, 2025

5  out of  5
rating by VLB
"Very professional team of State Farm in Bristol TN!"
We responded:
"Thank you for the review and the kind words, we appreciate you trusting us with your insurance needs!"
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Rhonda Helms

April 10, 2025

5  out of  5
rating by Rhonda Helms
"Thank you Barbara for going to bat for me!!"
We responded:
"Thank you for the great review! Our office will always have your back!!"
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Jason Preece

April 1, 2025

5  out of  5
rating by Jason Preece
"Barbara Williams and co are the best agents I've found. Great competitive pricing, strong brand, lightning quick responses, and friendly every time. If you are in need of a policy, whether life, automotive, renters, etc, they've got you covered and will price it fairly."
We responded:
"Thank you Jason for the great review and the kind words, we really enjoy helping people, I am so happy that you got the 5* service you deserve!"
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Wayne Hayton

September 27, 2024

5  out of  5
rating by Wayne Hayton
"They are always helpful in answering questions. Fantastic Agency Office !!!!"
We responded:
"Thank you for your kinds words, I am so glad you chose to work with us for your insurance needs!"
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Joe Acosta

September 5, 2024

5  out of  5
rating by Joe Acosta
"Phenomenal experience. Explained every option and was patient with all my questions"
We responded:
"Thanks for trusting our office with your insurance needs, I am so happy you received the service you deserve!"
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Bernard Armstrong

September 4, 2024

5  out of  5
rating by Bernard Armstrong
"Wendy was awesome to work with!"
We responded:
"Thank you for the kind review, I think Wendy is awesome too!! So glad to hear you got the service that you deserve!"
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Carol Sexton

July 31, 2024

5  out of  5
rating by Carol Sexton
"We have been with Barbara Walters State Farm for years. Extremely professional and personable at the same time. We love Our State Farm office. Keep up the Great Work!!"
We responded:
"Thank you Carol, we are so happy you chose to be at our office! "
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Stacie Smith

June 27, 2024

5  out of  5
rating by Stacie Smith
"I highly recommend coming to this location for all your insurance needs. Barbara and her associates went above and beyond to help me with my situation. I’m very happy I chose them to be my peace of mind."
We responded:
"Thank you for the kind words, I was happy we could be of assistance to you this morning!"
Profile photo of Matt Helms

Matt Helms

May 30, 2024

5  out of  5
rating by Matt Helms
"So I have been with USAA for many years and I never thought I would receive service that good. I switched over to State Farm 4 years ago because they had better pricing. And I cant tell you how considerate, prompt, and most importantly efficient they have been. Barbara Williams heads up the Bristol TN office. It has been a pleasure working with her as well as the other young ladies in that office. Thank you !!!"
We responded:
"Thank you for the kind words and the great review, I am so glad we have met your expectations! "
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Jocham Douglas

April 12, 2024

5  out of  5
rating by Jocham Douglas
"Best"
We responded:
"I am so glad we gave you 5* service and earned this wonderful review! I appreciate you and your great review. Thank you "
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Samantha Winters

December 22, 2023

5  out of  5
rating by Samantha Winters
"Informative and helpful. Apparently I needed something other than what I went in for and didn't realize it until one of their agents talked with me! Highly recommend."
We responded:
"Thank you for trusting our office with your insurance needs, we greatly appreciate your business and the compliment. We strive to explain coverage and to educate our customers how this can affect them, so I am glad you were well taken care of."